Lakeside Gas' Response to COVID-19

What specific actions has Lakeside Gas taken to protect Customers, workers and the public?

Our health and safety teams are actively monitoring this situation and we have closely reviewed our pandemic and business continuity plans in light of COVID-19. We're following the latest guidance provided by public health officials and government authorities.

We're doing our part to help prevent the spread of the virus by practicing social distancing where possible, both for our team and our customers, while also maintaining safe and reliable operations by:

• Placing strict limitations on business travel and cancelling large group meetings.
• Implementing work-at-home plans for roles suited to working remotely.
• Providing information to our employees on universal cold and flu precautions such as frequent hand washing and requiring them to stay at home if they feel unwell.

We've implemented protocols for workers who enter customer homes and businesses in the course of their work including:

• Implementation of health screening questionnaire when booking appointments with customers.
• Technicians have enhanced personal protective equipment and procedures
• Practice social distancing by maintaining at least 6ft (2m).
• No Lakeside Gas worker that is feeling ill or has been exposed to any COVID-19 risk factors will conduct work in customer homes or businesses.
• Providing information to our workers on universal cold and flu precautions (Hand sanitizing, Proper Hygiene, Cough/Sneeze techniques, etc)
• Heightened disinfection practices

At Lakeside Gas the safety of our customers, the public and workers is our top priority.